Quick Support Options
🚨 Emergency Situations
If you are experiencing a mental health crisis or thoughts of self-harm, please contact emergency services immediately. SisGPT is not equipped to handle emergencies.
- Emergency Services (USA): Dial 911
- Suicide & Crisis Lifeline: Dial 988
- Crisis Text Line: Text HOME to 741-741
- International Help: Contact your local emergency services
Frequently Asked Questions (FAQ)
A: SisGPT is an AI-powered app that offers sisterly advice and support. You can ask questions, share your situation, or even upload screenshots of chats for guidance. The AI responds like a caring big sister—providing empathy, humor, and practical advice. (Please remember, SisGPT is for entertainment and informal guidance, not professional counseling.)
A: You can start using SisGPT for free! The app includes basic features at no cost. For unlimited conversations, faster responses, and other exclusive perks, you can upgrade to a premium subscription. See the app for current pricing and options.
A:
- For iOS: Open your device Settings, tap your Apple ID > Subscriptions > SisGPT > Cancel Subscription.
- For Android: Open the Google Play Store, go to Payments & Subscriptions > Subscriptions > SisGPT > Cancel.
Your subscription will remain active until the end of your current billing period.
A: Yes – we take your privacy seriously. Your conversations are encrypted, and we never share your personal data with advertisers. Chat history is automatically deleted after 30 days. (For full details, see our Privacy Policy.)
A: Absolutely. You can delete individual conversations or your entire chat history at any time in the app settings. If you delete your account, all your data will be permanently removed from our servers within 30 days.
A: Our goal is to provide helpful, positive responses, but AI isn't perfect. If you receive an inappropriate or irrelevant answer, please tap the "Report" button in the app or email us at info@scalista.eu. We review all reports and use your feedback to improve SisGPT's responses.
A: No – SisGPT is not a substitute for professional mental health care. It's meant for everyday advice and emotional support. If you are facing serious mental health issues, please seek help from a licensed therapist or counselor. In a crisis or emergency, contact a mental health professional or emergency services immediately.
Troubleshooting Tips
App Not Loading or Crashing:
- Force close the app and reopen it.
- Check your internet connection.
- Update to the latest version of the app.
- Restart your device.
- Free up some storage space on your device.
Messages Not Sending:
- Check that you have a stable internet connection (Wi-Fi or cellular).
- Make sure your subscription is active (if applicable).
- Try sending a shorter message.
- Wait a minute and try again – the servers might be busy.
Subscription Issues:
- Verify that your App Store or Google Play payment method is up to date.
- Use the "Restore Purchases" option in the app settings.
- Log out of your account, then log back in.
- If charges look incorrect, contact our billing support.
Contact Information
Response Times:
- Urgent reports: Within 24 hours
- General support: 1–2 business days
- Billing issues: 1–2 business days
- Feature suggestions: We read all feedback (you may not receive a direct reply, but we appreciate it!)