Privacy Policy

Last updated: June 2025

1. Information We Collect

Chat Content

We collect the messages you send to SisGPT, including:

• Text messages and questions you type
• Images and screenshots you upload for advice
• Voice messages (if applicable)

This information is collected to generate personalized responses and provide you with sisterly advice.

Account Information

If you create an account, we may collect:

• Email address
• Account preferences and settings
• Subscription status and purchase history

Usage Analytics

We automatically collect certain information about how you use the app:

• App usage patterns and features used
• Device information (type, operating system, app version)
• Crash reports and performance data
• General location (country/region level only)

2. How We Use Your Information

We use the information we collect to:

• Provide AI responses: Generate personalized advice and support based on your messages
• Improve our service: Analyze usage patterns to enhance SisGPT's responses and features
• Maintain security: Detect and prevent abuse, spam, or harmful content
• Process subscriptions: Handle premium features and billing (processed by Apple/Google)
• Provide support: Respond to your questions and technical issues
• Send updates: Communicate important service announcements (if you opt-in)

3. Third-Party Data Sharing

We work with trusted partners to provide our service:

AI Processing Partners

Your chat messages are sent securely to our AI processing partners (including OpenAI and similar providers) to generate responses. These partners:

• Are contractually required to keep your data confidential
• Use enterprise-grade security measures
• Do not use your data to train their models or for other purposes
• Delete your data according to our retention policies

Other Service Providers

• Cloud hosting: Secure servers for app functionality
• Analytics: App performance and crash reporting (anonymized data only)
• Payment processing: Apple App Store and Google Play Store handle all payments

We do not sell your data to advertisers or third parties. We do not share your personal information except as described in this policy.

4. Data Retention and Deletion

Chat History

• Chat messages are retained for up to 30 days to provide conversation continuity
• After 30 days, messages are automatically deleted from our servers
• You can manually delete individual conversations at any time in the app

Account Data

• Account information is retained while your account is active
• Deleted accounts and associated data are permanently removed within 30 days
• Anonymized usage analytics may be retained longer for service improvement

Your Right to Delete Data

You can request deletion of your data by:

• Using the "Delete Account" feature in the app settings
• Emailing us at info@scalista.eu
• Contacting support through the app

We will process deletion requests within 30 days.

5. Security Measures

We protect your data with industry-standard security measures:

• Encryption in transit: All data is sent over secure HTTPS connections
• Encryption at rest: Data is encrypted when stored on our servers
• Access controls: Only authorized systems and limited staff can access data for technical support
• Regular security audits: We continuously monitor and improve our security practices

While we implement strong security measures, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to protecting your data.

6. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal data we have about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data
• Portability: Request a copy of your data in a portable format
• Opt-out: Withdraw consent for data processing (where applicable)

To exercise these rights, contact us at info@scalista.eu with your request.

7. Children's Privacy

SisGPT is intended for users aged 17 and older. We do not knowingly collect personal information from children under 17. If we discover that a child under 17 has provided us with personal information, we will delete it immediately.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us at info@scalista.eu.

8. International Data Transfers

Our service operates globally, and your data may be transferred to and processed in countries other than your own. We ensure all transfers comply with applicable data protection laws and maintain the same level of protection described in this policy.

9. Advertising and Tracking

We do not use your chat content for advertising purposes. We do not share your personal information with advertisers. Any analytics we collect are used solely to improve the app experience and are anonymized where possible.

You can opt out of analytics tracking in your device settings or through the app's privacy controls.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do:

• We will post the updated policy in the app and on our website
• We will notify you of significant changes via the app or email
• The "Last updated" date at the top will reflect the most recent changes

Your continued use of SisGPT after changes constitutes acceptance of the updated policy.

11. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us:

• Email: info@scalista.eu
• Support: Through the in-app support feature
• Mail: [Your Company Address]

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